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Every Media Temple customer has access to award-winning, around-the-clock support. You can reach us by chat, Twitter, phone, or support request. Providing you with world-class support for your hosting account is what we work on 24/7/365.

We promise:
  • A friendly, helpful support experience every time
  • Quick answers to chats, tweets, support requests, and calls 24/7
  • Extensive self-help resources like our Community
  • Timely, informative updates on maintenance, system incidents, and any occasional service interruption
  • An open ear and serious attention to all your feedback, both good and bad